ABCS Enterprise.
Refund Policy
A customer can ask for the refund only within 24 Hours of the purchase.
No Refund will be given to the customer after 24 Hours of purchase under any circumstances.
A payment gateway fee @ 2% of the paid amount and processing fee @5% of the paid amount will be deducted from the amount to be refunded.
Refund Request email must be sent to support@invogrand.com within 24 hours of the purchase.
Refund Process:
Below process should be followed to get the refund:
- Please send an email asking for a refund to support@invogrand.com.
- Kindly send email from the registered email address only.
- Make sure to write the word “Refund” in the Subject Line.
- The refund request email must be sent within 24 hours of the purchase. If not, the refund cannot be processed.
- After sending the email, it will take 3 working days to process your refund. So please wait for 3 working days to get the response.
- Please do not send multiple emails, as the system may spam your email address and block it.
- After your Refund is processed, you will get the confirmation via email.
- It will take another 3 working days after the Refund process to get credit in the Source Bank Account.
- The refund amount will only be credited in the same Bank Account / Card / Wallet from which you made the payment.